When your car is facing problems and you need a repair, it can be stressful—especially if you’re worried about expenses or time without your vehicle. You deserve auto service that is clearly communicated, letting you understand the procedures and rest at ease. Below, we’ll share the top four questions to ask your mechanic when you drop off your car. Asking these questions before you leave your vehicle at the shop will save you frustration later!
Questions to Ask Your Mechanic When Dropping off Your Car
1. “Can I get a written estimate/quote for my service?”
Discussing your service plan up front and getting it in written form makes sure that you and your repair shop agree on what’s to be done, as well as what you’ll pay for it. This is one of the most important questions to ask your mechanic, because it prevents any surprise fees or services from arising when you pick up your car. While you’re at it, you may also want to ask . . .
2. “Can you break down those charges for me?”
Not sure what a certain charge is for, whether or not you pay for your car’s diagnosis, or why a particular item is a part of your service plan? Don’t be afraid to ask. Your mechanic is often happy to walk you through anything you’re unclear on, explaining why it’s necessary for your repair. A trustworthy auto shop will want you to leave feeling confident about their service and happy with your vehicle, so they should be able to answer questions like this one.
3. “How long will the repair take?”
Even if you think you have an idea of how much time the repair or maintenance will take, ask. You might assume your oil change will take only an hour or two at most, but if the shop is particularly busy, it could take much longer—and you’ll want to know that before it becomes a problem for you. This question becomes even more important when you’re dealing with more complicated maintenance/repairs, ones where you’ll be without your car for several days or more. Knowing the answer when you drop off your car will save you stress later.
4. “What is the warranty on your car parts?”
You might be satisfied with your repair when you leave the shop, but it’s not a great repair unless it lasts. Ask about the warranty so you know whether or not you can get a replacement or re-service in the event of a malfunction. Good mechanics will stand by their work and won’t be afraid to offer you a warranty!
Looking for a trustworthy, skilled, and reliable mechanic? If you’re in southwest Missouri or northwest Arkansas, contact the ASE-certified professionals at Seeburg Service Center. While we specialize in muffler and exhaust systems, we offer a wide variety of services—we’ll help you out with your most basic tune-ups or more complicated car problems. Our knowledgable staff is always happy to answer our clients’ questions, whether it’s about our parts, our pricing, or simply to learn more about your car. For more information or to schedule an appointment, contact us online today. We look forward to serving you!